Ergatta Membership Questions

What does an Ergatta membership include?

Unlock the full benefits of your Ergatta with a membership for you and unlimited household members.  Stay consistently motivated with: 

• Thousands of HIIT, endurance, conditioning, recovery, and technique workouts 
• A growing suite of interactive single and multiplayer gaming experiences – compete live or on demand 
• Scenic waterway destinations across the US, Europe, and Asia 
• A library of workout programs, designed by fitness professionals to coach you to meet your goals
• Access to iOS and Android apps to plan workouts, track progress, and connect with rivals on the go
• Integrations with Strava, Apple Health, and leading heart rate monitors 
• A community of 75,000+ friendly rivals to motivate, support, and challenge you

Can I use the Ergatta without a membership?

Yes. A membership is not required to use Ergatta, but it is recommended. The Ergatta Rower is a fully functioning premium rower that can be used with or without the membership. In the absence of a membership, you will still be able to use your touchscreen with limited Ergatta access. You may cancel any time and still use your Ergatta with limited access to select features. Pre-purchased memberships are non refundable after your 30 day free trial. 

For a detailed overview of the features you can access with or without a membership, please reference the chart below.  

How much does a membership cost?

We offer a monthly membership for $29/month or a discounted annual membership for $319. Discounted 3-year and 5-year memberships are also available for pre-purchase at check out.

If you decide to purchase your membership at a later date, you can purchase a monthly membership for $29/month or purchase an annual membership. With our annual membership, you can receive the first year at a discounted rate of $319 for the first year (one month free). After your first year of membership, the discount will expire and the annual rate will be $348.

How do I pause or cancel my membership?

You may cancel or pause your membership at any time! Please note that we are only able to pause a membership for a maximum of 3 months in a 12-month period. Pre-purchased memberships are non refundable after your 30 day free trial. 

To make any changes to your membership, please reach out to our Customer Experience team at support@ergatta.com. 

How can I reactivate my paused or cancelled membership?

Please reach out to our Customer Experience team at support@ergatta.com.

How can I change my payment method for my membership?

Please reach out to our Customer Experience team at support@ergatta.com.