Ergatta Membership Questions
What does an Ergatta membership include?
Unlock the full benefits of your Ergatta with a membership for you and unlimited household members. Stay consistently motivated with:
- Thousands of HIIT, endurance, conditioning, recovery, and technique workouts
- A growing suite of interactive single and multiplayer gaming experiences – compete live or on demand
- Scenic waterway destinations across the US, Europe, and Asia
- A library of workout programs, designed by fitness professionals to coach you to meet your goals
- Access to iOS and Android apps to plan workouts, track progress, and connect with rivals on the go
- Integrations with Strava, Apple Health, and leading heart rate monitors
- A community of 75,000+ friendly rivals to motivate, support, and challenge you
Can I use the Ergatta without a membership?
Yes. A membership is not required to use Ergatta, but it is recommended. The Ergatta Rower is a fully functioning premium rower that can be used with or without the membership. In the absence of a membership, you will still be able to use your touchscreen with limited Ergatta access. You may cancel any time and still use your Ergatta with limited access to select features. Pre-purchased memberships are non refundable after your 30 day free trial.
For a detailed overview of the features you can access with or without a membership, please reference the chart below.
Membership | No Membership | |
Workout Types | ||
1,000+ game-based workouts | ✓ | |
Single and multiplayer gaming experiences | ✓ | |
Live and on-demand racing | ✓ | |
Scenic Rowing | ✓ | |
Workout Programs | ✓ | |
Custom Interval Programming | ✓ | |
Just Row | ✓ | ✓ |
Other Features | ||
Workout Recommendations | ✓ | |
Milestones | ✓ | |
Metrics Dashboard | ✓ | |
Goal Setting | ✓ | |
Social Features | ✓ | |
Monthly Challenges | ✓ | |
iOS and Android Apps | ✓ | ✓ |
Workout Data Storage | ✓ | ✓ |
Strava Integration | ✓ | ✓ |
Access to Music Stations | ✓ | ✓ |
Bluetooth Headphones & Heart Rate Monitor Integrations | ✓ | ✓ |
How much does a membership cost?
We offer a monthly membership for $29/month or a discounted annual membership for $319. Discounted 3-year and 5-year memberships are also available for pre-purchase at check out.
If you decide to purchase your membership at a later date, you can purchase a monthly membership for $29/month or purchase an annual membership. With our annual membership, you can receive the first year at a discounted rate of $319 for the first year (one month free). After your first year of membership, the discount will expire and the annual rate will be $348.
How do I pause or cancel my membership?
You may cancel or pause your membership at any time! Please note that we are only able to pause a membership for a maximum of 3 months in a 12-month period. Pre-purchased memberships are non refundable after your 30 day free trial.
To make any changes to your membership, please reach out to our Customer Experience team at support@ergatta.com.
How can I reactivate my paused or cancelled membership?
Please reach out to our Customer Experience team at support@ergatta.com.
How can I change my payment method for my membership?
Please reach out to our Customer Experience team at support@ergatta.com.