"Trouble Connecting to Ergatta" (Ergatta Rower)

If you receive the Trouble Connecting to Ergatta error message, please check that the USB connection is in tact.

Troubleshooting tips:

Make sure that the USB cable is plugged into the port on the lefthand side of your tablet. Reference the "CORRECT SET-UP" photo below.
Try un-plugging and re-plugging the USB cable on both ends.