If you are not satisfied with any Ergatta product, you may return it within 30 days of delivery for a complete refund, including delivery and possible sales taxes. You will not be refunded for any membership time used.
Returned products must be received in their original condition to be eligible for a refund. If the product is returned with damaged or missing parts, you may be charged an additional restocking fee. Ergatta rower returns are picked up from your home by a technician for free. Zero boxes, zero labels necessary.
Please email firstname.lastname@example.org to begin the return process.