Ergatta offers warranty coverage, including all shipping costs, on all rowers sold. The warranty covers 5 years on the structural frame, 3 years on component parts, and 1 year on the touchscreen. You can learn more at https://www.ergatta.com/warranty
There is an option to purchase an extended warranty through Clyde upon checkout. This covers any accidental damage and is only available at the time of purchase. It cannot be applied to your order retroactively. The extended warranty runs in tandem with the standard warranty.
Please contact us at email@example.com (for US and Canada orders) if you are experiencing any concerns with your product. We will go out of our way to set it right.
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For Germany/Austria/Switzerland orders, please contact email@example.com