My footrests are slipping

If you push the center button between the heel rests, it will unlock the footplate and you can slide it up and down to accommodate your preferred feet position. 

If your footrest is slipping and not locking the place, please try:

• Using a 5 MM Allen Key, you can unscrew the 2 Push Button Bolts in the center of the footboard. Please remove the Push Button
• Loosen the 2 Bolts underneath by a ¼ of a turn.
• Replace the 2 Push Button Bolts. Be careful not to overtighten these bolts. Insert the heel again by pressing the center button and slipping the footrest in. Please confirm that it locks into place. 

If the above does not resolve, you can try loosening the 2 bolts further but be careful not to over loosen them. You may also reference this video HERE for step by step guidance. 

Still having trouble? Contact us at support@ergatta.com