I think my rower is leaking
If you believe your rower may be leaking, we first advise confirming your water level. The standard level we recommend filling your tank is at the 17 mark. Adjusting the amount of water in the tank will not increase resistance.
If you have confirmed your water level is below the max fill line, but still believe your tank has a leak, please contact our team. Our contact information is available below. Please be sure to include your rower’s serial number as well as your shipping address.
- Members in the US & Canada
- support@ergatta.com
- Members in the UK
- support@waterrower.co.uk
- Members in Germany
- service@waterrower.de