Can I demo the Ergatta before completing my purchase?
At this time, we are not demoing the Ergatta in the US (with the exception of Washington DC). However, if you are looking to get a sense of what it's physically like to row our rower, we recommend finding a local gym (or Orange Theory) that has a WaterRower -- that will give you the closest physical experience to rowing on our rower.
If you are in the DC area, we are available to try out at Showfields, Georgetown on the 2nd floor through May 2023.
To get more information on the software experience, please be sure to check out our Rower brochure and software demo video. You can also schedule a call or a Zoom demo with a member of our sales team here or email us at email@example.com!
We do also have a 30 day, no-questions-asked return policy. If you wish to return your rower within 30 days of delivery you will receive a complete refund on the rower and shipping costs. Any used membership time would not be refunded.
For UK demo and purchasing information, please go to https://www.waterrower.co.uk/
For Germany demo and purchasing information, please go to https://www.nohrd.com/de/ergatta-rower.html