Can I demo the Ergatta before completing my purchase?
At this time, we are not demoing the Ergatta in the US (with the exception of Washington DC). We are also available for purchase in 3 retail locations:
Gym Tech - 79 East Putnam Ave, Greenwich, CT 06830
Spokane Exercise Equipment - 511 W Main Ste 100, Spokane, WA 99201
Fitness Concepts - 2121 Atlantic Ave # 110, Raleigh, NC 27604
If you are in the DC area, we are available to try out at Showfields, Georgetown on the 2nd floor.
If you are looking to get a sense of what it's physically like to row our rower, we recommend finding a local gym (or Orange Theory) that has a WaterRower -- that will give you the closest physical experience to rowing on our rower.
To get more information on the software experience, please be sure to check out our Rower brochure and software demo video. You can also schedule a call or a Zoom demo with a member of our sales team here or email us at info@ergatta.com!
We do also have a 30 day, no-questions-asked return policy. If you wish to return your rower within 30 days of delivery you will receive a complete refund on the rower and shipping costs. Any used membership time would not be refunded.
For UK/Denmark/Hungary/Estonia demo and purchasing information, please go to https://www.waterrower.co.uk/
For Germany/Switzerland/Austria demo and purchasing information, please go to https://www.nohrd.com/de/ergatta-rower.html