Owners

Help Videos

• How-to: Loosen and Tighten the Rower's Bolts
• How-to: Raise & Lower the Tablet Arm
• How-to: Fill the Tank With Water (Video)
• Sensor Disk Replacement
• Replacing Your Mount & Mini USB Port (back of tablet)
• Checking Your Wires

See all 14 articles

Getting Started

• Ergatta User Manual
• Setting Up Your Ergatta
• Calibrating Your Profile
• Key Metrics Overview
• How to Pair Your Heart Rate Monitor
• How to Pair Your Bluetooth Headphones or AirPods

See all 14 articles

General

• Contact Customer Experience Team
• Ergatta Referral Program
• Ergatta Membership Questions
• I am purchasing an Ergatta secondhand. How can I get set up with my own Ergatta membership?
• How do I know if my Software needs to be updated?
• Covid-19 Info: Safety Protocols for Ergatta Deliveries

Ergatta Workout Experience

• Auto-Recalibration
• What are Milestones?
• Million Meter Marker
• What kinds of workouts can I do on Ergatta?
• What are Push Programs?
• What are Meteor workouts?

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Troubleshooting

• My tablet isn't turning on
• Troubleshooting Pairing Heart Rate Monitors
• Troubleshooting Pairing Bluetooth Headphones or AirPods
• Troubleshooting Internet Connection
• I'm not seeing any metrics/rowing data.
• I am seeing a “USB Connection Issue" error on my Ergatta Rower

See all 17 articles

Form & Technique

• Ergatta Rowing Form Tutorial
• Ergatta Rowing Tips & Tricks

Maintenance

• General Maintenance
• Ergatta Warranty
• Software Updates