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Ergatta
FAQs: The Rower
FAQs: The Rower
Warranty
Is there a warranty?
Software & Tablet
Does your software have water views or scenic views?
Do you offer live classes or instructor-led workouts?
Can I download other apps on the tablet, or stream videos and movies?
Does the tablet support wireless / bluetooth headphones?
Does the tablet support heart rate monitoring?
Does the tablet support bluetooth?
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Hardware
How does the water resistance work? Can I change the resistance to make it harder?
Do I need to buy the Upgrade Package and the Ergatta rower together?
Do I ever need to replace the water? Does the water evaporate?
What are the height and weight limitations for the machine?
How big is the rower? What are the dimensions?
Subscription
How much does a membership cost?
If I cancel my subscription, can I still use the rower/the tablet?
What does my subscription include?
How many profiles can I create under one subscription?
Pricing & Financing
Do you offer financing and payment plans?
Shipping
How does the delivery and installation process work?
Do you ship internationally?
COVID-19 Shipping FAQ