FAQs: The Rower

Warranty

• Is there a warranty?

Software & Tablet

• Does the tablet support wireless / bluetooth headphones?
• Does the tablet support heart rate monitoring?
• Does the tablet support bluetooth?
• What are the tablet specs?
• Where can I learn more about the workout experience?

Hardware

• Do I need to buy the Upgrade Package and the Ergatta rower together?
• Do I ever need to replace the water? Does the water evaporate?
• What are the height and weight limitations for the machine?
• How big is the rower? What are the dimensions?

Subscription

• If I cancel my subscription, can I still use the rower/the tablet?
• What does my subscription include?

Pricing & Financing

• Do you offer financing and payment plans?

Shipping

• Do you ship internationally?
• COVID-19 Shipping FAQ