FAQs: The Rower

Delivery

• Can I expedite my shipping?
• Delivery Timeline
• Shipping outside the United States
• Assembly
• COVID-19 Shipping FAQ

Returns

• Return Policy
• Warranty
• Refunds

Pricing & Financing

• How much does Ergatta cost?
• Do you offer any discounts?
• Do you offer financing?
• Klarna Financing Plans
• Will purchasing through financing affect my credit score?
• Klarna Billing Assistance

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Hardware

• Dimensions and Weight
• Storage
• Water Resistance
• Noise level
• Variations
• Ceiling height and floor space needed

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Digital Experience

• What do your Scenic Rowing views look like?
• Where can I see your software?
• Multiple Profiles
• Calibration and Intensity Zones
• Push Programs
• Interval Workouts

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Compatibility

• Personal Fitness Devices
• Does the tablet support heart rate monitoring?
• Headphones
• Strava
• SmartRow
• Internet

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Maintenance

• Ergatta Extended Warranty (Clyde Protection Plan)
• Hardware
• Water Maintenance