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  1. Ergatta
  2. FAQs: The Rower

FAQs: The Rower

Warranty
  • Is there a warranty?

Software & Tablet
  • Does your software have water views or scenic views?
  • Do you offer live classes or instructor-led workouts?
  • Can I download other apps on the tablet, or stream videos and movies?
  • Does the tablet support wireless / bluetooth headphones?
  • Does the tablet support heart rate monitoring?
  • Does the tablet support bluetooth?
See all 8 articles

Hardware
  • How does the water resistance work? Can I change the resistance to make it harder?
  • Do I need to buy the Upgrade Package and the Ergatta rower together?
  • Do I ever need to replace the water? Does the water evaporate?
  • What are the height and weight limitations for the machine?
  • How big is the rower? What are the dimensions?

Subscription
  • How much does a membership cost?
  • If I cancel my subscription, can I still use the rower/the tablet?
  • What does my subscription include?
  • How many profiles can I create under one subscription?

Pricing & Financing
  • Do you offer financing and payment plans?

Shipping
  • How does the delivery and installation process work?
  • Do you ship internationally?
  • COVID-19 Shipping FAQ

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