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Ergatta
FAQs: The Upgrade Package
FAQs: The Upgrade Package
Warranty
Is there a warranty?
Software & Tablet
Do you offer instructor-led classes?
Does your software have water or scenic views?
Where can I learn more about the workout experience?
What are the tablet specs?
Hardware
Is the Upgrade Package compatible with SmartRow?
Will the wood stain match my rower?
Does the arm collapse for storage?
Subscription
If I cancel my subscription, can I still use the tablet or access the workouts?
How many profiles can I make under one subscription?
What Does My Subscription Include?
What happens if I cancel my subscription?
Shipping
COVID-19 Shipping Response: Upgrade Package
WaterRower Compatibility
How do I know if I have SmartRow/if I need a SmartRow compatible Ergatta upgrade?
Do I need to buy the Upgrade Package and the Ergatta Rower together?
How do I know if my WaterRower model is Upgrade Package compatible?
Do I need a Commodule to use the Ergatta Upgrade Package?
I already have a Commodule. Should I still buy the Ergatta Upgrade Package?
I already have a mounting arm and a personal tablet - do I need to buy the whole package?