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Ergatta
Member Resources
Member Resources
General
Contact Customer Experience Team
Ergatta iOS & Android Companion Apps
Ergatta Referral Program
Ergatta Warranty
Ergatta Membership Questions
How do I know if my Software needs to be updated?
Getting Started
Setting Up Your Ergatta
Creating Your Profile
Calibrating Your Profile
Key Metrics Overview
How to Pair Your Bluetooth Headphones or AirPods
How to Pair Your Heart Rate Monitor
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WiFi
Troubleshooting Internet Connection
Manuals & Assembly Instructions
Ergatta User Manual
Ergatta Rower: Assembly
Fill Or Empty Your Water Tank
Ergatta-WaterRower Upgrade Package User Manual
Ergatta Upgrade Package Assembly
Ergatta Upgrade Package with SmartRow Assembly
Troubleshooting
Tightening the Recoil Belt
How do I find my rower’s serial number?
Troubleshooting Pairing Heart Rate Monitors
Troubleshooting Pairing Bluetooth Headphones or AirPods
I'm not seeing any metrics/rowing data.
My touchscreen isn't turning on
See all 20 articles
Troubleshooting - WaterRower Upgrade Package
Where can I find my serial number for my WaterRower?
How to power off your Ergatta Upgrade Package
Why don’t my real-time metrics in the Ergatta app match the metrics on my S4?
I am seeing a “USB Connection Issue" error on my WaterRower Upgrade Package
Ergatta-WaterRower Upgrade Package Assembly - Replacement USB Cable
My S4 is Not Powering Down (Upgrade Package)
Warranty Requests & Help Videos
Checking Your Wires
Footstrap Replacement
Mounting Arm Replacement
Tank Assembly Replacement
Tank Assembly Replacement with Mounting Arm
Rail Replacement
See all 13 articles
Maintenance
General Maintenance
Software Updates
Safety
Safety Recommendations
COVID 19 Info: Safety Protocols for Ergatta Deliveries