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Ergatta
Member Resources
Member Resources
General
Contact Ergatta Customer Support
Ergatta iOS & Android Companion Apps
Ergatta Referral Program
Ergatta Warranty
Getting Started
How can I power on/off the Ergatta?
How to Raise & Lower the Touchscreen Mounting Arm
Setting Up Your Ergatta
Creating Your Profile
I am having trouble registering my account
Calibrating Your Profile
See all 15 articles
WiFi
Troubleshooting Internet Connection
Manuals & Assembly Instructions
Repacking Your Ergatta Lite
Disassembling Your Ergatta Lite
Ergatta User Manual
Ergatta Rower Assembly Instructions
Fill Or Empty Your Water Tank
Hi-Rise Kit Assembly
See all 11 articles
Troubleshooting
Reassembling the Tie Rods
Raise/Lower Your Ergatta Lite Mounting Arm
How to Loosen and Tighten the Ergatta Lite's Bolts
How do I find my rower’s serial number?
My Touchscreen Isn't Turning On
I am seeing a "Select Account Owner" error
See all 19 articles
Troubleshooting - WaterRower Upgrade Package
How do I find my WaterRower Upgrade Package’s serial number?
How to power off your WaterRower Upgrade Package
Why don’t my real-time metrics in the Ergatta app match the metrics on my S4?
I am seeing a “USB Connection Issue" error on my WaterRower Upgrade Package
My Ergatta Upgrade Kit bracket doesn't not fit between the forward risers
SmartRow Bracket Assembly - Common Issues
See all 7 articles
Warranty Requests & Help Videos
Ergatta Lite Rail Replacement
Ergatta Lite Handle Replacement
Replacing Your Ergatta Lite Tank and Arm
Submitting a Warranty Claim
Checking Your Wires
Touchscreen Replacement
See all 29 articles
Maintenance
General Maintenance
Software Updates
Safety
Safety Recommendations
COVID-19 Info: Safety Protocols for Ergatta Deliveries