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Ergatta
Member Resources
Member Resources
General
Contact Ergatta Customer Support
Ergatta iOS & Android Companion Apps
Ergatta Referral Program
Ergatta Warranty
Ergatta Membership Questions
Getting Started
Apple Watch Integration FAQ
How can I reset my password?
Creating a Profile on a Secondhand Ergatta
How can I power on/off the Ergatta?
I am having trouble registering my account
Setting Up Your Ergatta
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WiFi
Troubleshooting Internet Connection
Manuals & Assembly Instructions
Ergatta User Manual
Ergatta Rower Assembly Instructions
Fill Or Empty Your Water Tank
WaterRower Upgrade Package User Manual
Ergatta Upgrade Package Assembly
WaterRower Upgrade Package with SmartRow Assembly
See all 7 articles
Troubleshooting
I am seeing a "Select Account Owner" error
Adjusting the Recoil Belt
Error Message Troubleshooting
How do I find my rower’s serial number?
Troubleshooting Pairing Your Heart Rate Monitor
Troubleshooting Pairing Bluetooth Headphones, Speakers, or AirPods
See all 23 articles
Troubleshooting - WaterRower Upgrade Package
SmartRow Bracket - Common Issues
How do I find my WaterRower Upgrade Package’s serial number?
How to power off your WaterRower Upgrade Package
Why don’t my real-time metrics in the Ergatta app match the metrics on my S4?
I am seeing a “USB Connection Issue" error on my WaterRower Upgrade Package
Ergatta-WaterRower Upgrade Package Assembly - Replacement USB Cable
Warranty Requests & Help Videos
Replacing the PIVOT Block
I Lost My Power Cable
Submitting a Warranty Claim
Replacing the Bungee Cord
Replacing the Rear Spacer
Checking Your Wires
See all 18 articles
Maintenance
General Maintenance
Software Updates
Safety
Safety Recommendations
COVID-19 Info: Safety Protocols for Ergatta Deliveries