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Troubleshooting

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  • I am seeing a "Select Account Owner" error
  • Adjusting the Recoil Belt
  • Error Message Troubleshooting
  • How do I find my rower’s serial number?
  • Troubleshooting Pairing Your Heart Rate Monitor
  • Troubleshooting Pairing Bluetooth Headphones, Speakers, or AirPods
  • I'm not seeing any metrics/rowing data.
  • My Touchscreen Isn't Turning On
  • How to Raise & Lower the Touchscreen Mounting Arm
  • I am seeing a “USB Connection Issue" error on my Ergatta Rower
  • I am seeing the “Cannot Delete this Profile” message. How can I delete my profile?
  • Tightening the Recoil Belt
  • I am seeing a “Failed to connect to Ergatta" error on my Ergatta Rower
  • Troubleshooting Strava Connections
  • My Rower is Making Noises
  • I think my rower is leaking
  • My mounting arm will not lock into place
  • My Ergatta's tank water doesn’t look clear
  • My footpads are slipping
  • How to Loosen and Tighten the Rower’s Bolts
  • Tightening the Key Bracket Bolts
  • Re-Assembling the Recoil Strap
  • Re-Assembling the Inner Pulleys

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