Troubleshooting
- How do I find my rower’s serial number?
- My Touchscreen Isn't Turning On
- I am seeing a "Select Account Owner" error
- Troubleshooting Pairing Your Heart Rate Monitor
- Troubleshooting Pairing Bluetooth Headphones, Speakers, or AirPods
- I'm not seeing any metrics/rowing data.
- Error Message Troubleshooting
- I am seeing a “USB Connection Issue" error on my Ergatta Rower
- I am seeing the “Cannot Delete this Profile” message. How can I delete my profile?
- I am seeing a “Failed to connect to Ergatta" error on my Ergatta Rower
- Troubleshooting Strava Connections
- My Rower is Making Noises
- I think my rower is leaking
- My mounting arm will not lock into place
- My Ergatta's tank water doesn’t look clear
- My footpads are slipping